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CASH OR CASHLESS? THE FUTURE OF TRANSACTIONS - POST COVID.

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It is agreeable that the Coronavirus has precipitated global tailspin in the financial sector. Obvious observations are the redirection by households to reserve their expenditure to the essentials, a tanking in the purchase of luxurious items and the mass adoption of cashless transactions. This is a global economic crisis. With consumers being concerned about the health risks associated with handling coins and notes during transactions, has led to the need for alternative payment methods, contactless and mobile wallets. Despite that majority of consumers have been practising cashless modes of payment, there is concern over inconveniencing the poor. These members of society do not have access to bank accounts may experience difficulties when making payments during this pandemic. These Apps or cashless methods require to be connected to a bank account to facilitate payments. Though cash payments have been considered to be flexible and provide autonomy, certain gigs rely heavily on cash t